Customer stories

Built on Augur

A few of the deployments live today. Customer names anonymised where required by NDA — happy to introduce you to references on request.

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Supply chain

Mid-market freight forwarder

Cut port-disruption response time from 6 hours to 12 minutes

Operations team draws polygon zones around 14 container ports. AIS dwell-time alerts fire when carrier vessels park >4h. Slack alerts route to the duty supervisor who reshuffles bookings before the customer-service queue lights up.

30x
faster disruption response

Energy + infrastructure

European LNG operator

Replaced 4 separate news services with a single SOC feed

Security operations centre uses Augur to monitor 9 LNG terminals + 4 cross-border pipelines. Polygon zones with ≥60 severity threshold. AI explainer translates GDELT articles into a one-paragraph SOC briefing before the on-call lead picks up the phone.

2x
signal-to-noise ratio improvement

Newsroom OSINT

International wire-service

Beat AP to the wire on a major quake by 90 seconds

Breaking-news desk has Augur firing a Slack alert on every M5.5+ earthquake. The AI-generated explainer gives the desk enough context to publish a holding paragraph before the first wire moves. Foreign-desk uses country-level polygon zones for morning briefs.

90s
ahead of the wires